Running your business

That is what an IT Managed Services Contract allows you to do!

An IT Managed Services provider exists so that you can outsource the management and maintenance of your IT infrastructure, equipment and range of business applications to a third-party provider.

Imagine what it might feel like if you knew that your business was adequately protected from hackers, had access to immediate remote support, generated predictable IT infrastructure expenses, in-built risk management and was backed up by a reliable business continuity plan..should you ever need it..

What MCS Managed Services can do for your business

Management, Monitoring, Control & Alerting

This service allows us to remotely monitor and control equipment remotely, so that technical issues with your Servers /PCs /Laptops /Smartphones are resolved before they become a problem.
First, we create the alerts based on your needs. We then set up our integrated Remote Monitoring Management Tool to run on your Servers and PCs and respond to the alerts as they arise.

Business Continuity

Business continuity planning is the process of creating systems of prevention and recovery to deal with potential threats to a company in event of a systems failure. MCS Integrated Solutions consultants are on hand to help assess your current systems, get an understanding of how your business operates and recommend and create the best solution to help prevent systems failure by adapting the latest technology that fits in with your type of business and most importantly budget.

Remote Support

We can provide your staff with immediate expert-level support through our remote support tool.

Resolution of queries and software issues are done in real time.

Scheduled Maintenance

Your system may be running efficiently without issues but there are always tweaks and changes that we can do to make it better and more secure which can require testing & downtime,. MCS can do this work at a time that suits you, including outside of business hours.

IT Security

New threats to businesses are emerging everyday so it is important to have the right security in place in your business, having a next generation firewall in place helps as it checks for new threats every day to keep you protected. By having an integrated VPN, it makes your remote working / access safer and more secure.

Virtualization & Cloud Applications

As more and more customers are looking for more cost effective IT solutions, there are clear benefits in moving to virtualization. Certain applications to the Cloud, such as:

  • Email
  • Spam Filtering
  • Online Backups
  • Microsoft Azure Cloud Platforms
  • Antivirus & Spyware management

We can help guide you through the myriad of applications and help you choose best of breed that best fit your business.

IT Consultancy

Whether you want to upgrade your systems or just want to review your own current setup to make it more efficient, our consultants can assist you in making the best decision for your business.
We can take a look at your current inventory and analyse the pain points and work with you to find the best solution. Here is a selection of the possibilities:

  • Installation & Configuration of Cloud & Physical Servers, PCs, Laptops & printers
  • System Upgrades
  • Network Settings Review
  • Installation of Windows Updates
  • Upgrade to latest Application versions
  • Access control management
  • Integration of Phone System with other systems