FAQs Question MarkFAQs Question MarkHere are some answers to FAQs that our clients ask us. You’ll also find links to relevant case studies to give context and to show how we help our clients.

Of course, we’re always here to discuss all of your questions. Just email us at info@mcscomputers.ie or call us on 01 4507846 to discuss your software queries.

What can analytics do for my business?

Business analytics or data analytics can increase efficiency, personalize your experience as our customer, and identify new business opportunities that you may have overlooked.

Can I define my own parameters and KPIs?

Yes, you can identify your own parameters and KPIs. You can also periodically identify both leading and lagging KPIs which will help in the progress of your future goals.

What sort of reports can I run using a business intelligence product?

You can run any reports relating to the data you hold: stock, sales, purchases, quotes.  You will be able to run reports that can measure performance progress toward your business goals, quantitative analyses, and reports that identify customer insights.

How does MCS implement a data analysis system?

First, we conduct a business process review to ensure there is a clear understanding of your requirements, business goals, and KPIs. This may involve collecting data from one or more of your current applications. Once we know your goals, we then implement a Project Plan. 

The timeline can be set by you all at once or in stages. 

The most important part of any data analytics system is to ensure the data, visualisations and results are accurate . This is the most time-consuming stage of the project because of the attention to detail but, if accurate from the beginning, minor changes throughout the project can be managed much more easily.

What sort of data can I input into a data analysis system?

Data can be collected from one source or multiple sources. For example, Power BI software currently has the ability to connect to 60 different data sources.

How much does it cost?

Power BI is an application that can be added to your Microsoft Office plan for an additional €10 per month per user. There is an additional charge for MCS consultancy work which varies depending on the scope and complexity of the project.

Can data analysis be used for forecasting?

Yes, data analytics is a very powerful tool for forecasting, budgetary vs actual comparisons, and yearly comparisons, whether looking at profit and loss or by customer and product.

How can my business benefit from ERP?

An ERP system will bring efficiencies into your work practices.  Many processes manage the workflow of your organisation, but these are often manual and separate, and you may not be benefiting from all the knowledge and data that your current system is storing.

With an ERP system, MCS re-engineers your work practices to understand how we can automate some or many processes and bring more efficiencies to your organisation. This will result in your business no longer using multiple or duplicate systems and it will allow you access to more accurate data, giving you the ability to make smart business decisions based on real-time data.

How are the costs calculated?

The cost calculations take the type of platform, cost per user, and annual support charges all into consideration. There are consultancy charges involved in the implementation, data migration, configuration, training and support.  These are all necessary steps to ensure the bespoke solution works for your organisation.

How does MCS implement an ERP solution?

Our goal is to ensure we know your business and how best to implement the ERP solution that is aligned with the goals of your organisation.

We understand your requirements by conducting a business process review, during which we spend time with your staff, listening and planning out the company needs.  We work with you throughout every step to ensure we understand your requirements.

We create a sandbox/testing environment to allow us to configure the software to your requirements.  Your data is migrated into the sandbox environment to allow you to test data and processes, and we train your staff.

Once everything has been tested and you are happy to proceed to the next stage, the system goes live.  

For a system to go live, MCS are present on site for a few days to guide your team through the system and processes and to provide support as necessary.

To read a case study on how we implemented an ERP solution for a leading Irish builders’ merchants, click here.

How can I access the Sage 50 help file?

Press F1 at any stage and the online Help File opens. If you Press F1 while a particular window or form is open, the help files specific to that page will open.

Can I preview the effect a posting will have on my data?

Log into your demo/test company at any time and test a posting before applying it to your live data.

What should I do if I’m missing a nominal account from my profit and loss or balance sheet report?

Check that the nominal account has a balance and ensure that the account is included in your Chart of Accounts (COA).

What should I do if there are irreconcilable differences between aged debtors/creditors and debtors/creditor control accounts?

Check to see if

  1. All transactions are posted and updated,
  2. Manual journals were posted to control accounts (there should not be any manual postings to control accounts),
  3. All dates of transaction postings were posted to the correct periods,
  4. Transactions were back-dated or future-dated into a closed period,
  5. Ageing reports were run at month end or reports are aged at month end,
  6. Reports were run after new transactions were posted and allocations took place.
What keyboard shortcuts and function keys are available?

Sage 50 has a host of function keys and shortcuts that can help processing faster.

  • Press the ALT key while a particular window is open to view keyboard shortcuts
  • Some are highlighted on screen, such as F6 & F7 which insert rows and copy cell
Is there an option to save reports to a favourites menu?

Sage 50 comes with various reports within each module which have slight variation in content, criteria and layouts. You can save time by marking reports you use most often as favourites. When accessing reports within different modules favourites will be marked with a star.

What should I do if I can’t find a menu item or option in the account’s application?

Check with your administrator that your user or role has access to the relevant feature/option that you are seeking.

What do I do if I can’t amend accounting periods?

Check the Maintain Accounting Period user permissions.        

What do I do if I can’t amend prices on sales orders?

Check the SOP user permissions.

What do I do if a customer has a problem installing the client version of the software?
  1. Check the permissions and user access control settings.
  2. Check the minimum specifications on their PC to ensure it meets the system requirements.
Why do I have a failed SEPA file?

A failed SEPA file is generally due to incorrect or missing details. You need to ensure that all fields are populated with data.

What is a Business Process Review?

A Business Process Review (BPR) is ordinarily the first stage on the road to streamlining data flows and improving efficiencies in an organisation.

Once a customer has identified their business needs and approached MCS for a solution to meet those needs, our project team carries out a systematic review of current relevant business processes with key stakeholders.

How can a Business Process Review help my business?

The advantages of a BPR for business owners/managers includes allowing you to

  1. gain an accurate and complete picture of processes and data flows;
  2. identify inefficiencies within the current processes;
  3. identify possible ways to improve and streamline existing workflows;
  4. build employee confidence regarding the solution—employees and their workflows are most impacted by any changes that are made, so including them early on in your project is central to successful change management within the organisation; and
  5. allow you to view your KPIs using realtime data.
Why does MCS carry out a Business Process Review before an implementation?

The advantages of a BPR for MCS include allowing us to

  1. understand our customers’ systems,
  2. identify existing capabilities within those systems,
  3. establish the company’s precise management and operational needs, and
  4. collaborate with key personnel from each department and include them in the process of reaching an optimal solution.
What does integration mean?

Integration means linking the different software applications and legacy systems that you and your employees interact with every day.

Usually, as a business grows, different management processes and software systems are implemented to run the business.  If they are independent of each other, it means that resources are needed to maintain each separate system and further resources are required to create channels of communication between them.  Employee time and productivity can be wasted carrying out routine administrative tasks.

Integration results in core management systems being interconnected on one technology network, resulting in an uninterrupted flow of data and communication.

How can integration save your company time and money?

Integration makes it easier to access information on business performance,.

This allows the management team to make business decisions based on accurate data in real time.

How does MCS approach integration?

At MCS, we believe that it is essential to always align technology with each customer’s business strategy and goals.

Can the process of entering invoices into Sage 50 be automated?

Yes. Many organisations manually input sales invoices from their core system into Sage 50, resulting in data entry errors and data inaccuracies. However, it is possible to automate this step. This saves you time, ensures the data is validated and accurate, and eliminates invoice errors.

How can we automatically import invoices into Sage 50?

MCS have developed a program to import sales invoices from organizational core systems into Sage 50. Our program connects to external data sources, validates the data to ensure every customer exists in Sage 50, and then imports the data into Sage 50 as sales invoices.

Can the automating software be used to connect Sage 50 Accounts system to any core system?

This automating software can be used to connect Sage 50 to most core systems.

How long does it take to change over from a manual system for entering invoices into Sage 50 to an automated system?

MCS can change your manual system to an automated system quickly and with minimum disruption to your billing cycle. On average, these implementations take a few hours.

What are the advantages of using software to import invoices from core business systems into Sage 50?
  • Saves time for accounts personnel
  • Saves time for management. Summary information on profit and loss is accessible at the click of a mouse, eliminating the need to analyse and manipulate Excel spreadsheets.
  • Assures data integrity because the software automatically cross-checks between systems and there are no repeated manual data entries.
  • Streamlines data flow in the organisation
How does the process of automatically importing invoices to Sage 50 work?

This flowchart shows the process for automatically importing invoices.

FLowchart Automated Invoice Importing

What can an Expenses App do for my business?

Mobile Apps (software applications that can be downloaded and run on mobile phones and tablets) automate manual processes and allow workers complete some or all tasks remotely.

An Expenses App makes expenses management simple and efficient for everyone.

How does an Expenses App simply expenses management?

Here’s how the Expenses App simplifies expenses management:

  • To claim expenses, a claimant first has the Expenses App installed on their mobile phone or tablet.
  • In accordance with company policy, each claimant enters their expenses into the App and uploads photos of relevant receipts.
  • Expenses are categorised and the App automatically applies taxes and nominal codes.
  • Because the App is integrated with the company’s accounts system, accounts personnel view expenses entries electronically—no need for paperwork or paper receipts.
  • Any necessary communication is via the claimant’s App.
  • Once checked, expenses are digitally sent for approval.
  • Once approved, the reimbursement amount is confirmed to the claimant, via the App, and the reimbursement is automatically triggered using the claimant’s banking details.
What features does MCS's Expenses App have?

Features of our Expenses App include:

  • Automated expense tracking
  • Streamlined receipt management
  • Streamlined reimbursement processes via integration with accounting software
  • Categorised expenses
  • Real-time spending insights
  • Customised reports for budgeting and taxes
  • Improved compliance with expense policies
  • Enhanced data security and accuracy
  • Saved time and reduced manual effort
How can I ensure that the Expenses App is in line with my company’s expenses policy?

Our Expenses App is customisable and can be easily programmed to include your expenses policies, including receipt requirements, spending limits, mileage calculations, etc.

What sort of reports can I run from the Expenses App?

The Expenses App will be fully integrated with your management or accounting software.

Because all information entered into the App is categorised using your business’s nominal codes, you will be able to generate accurate and up-to-date financial reports.